Responsible Gaming at dbok — Play Within Your Limits
dbok is committed to providing a safe and enjoyable gaming environment for all players in Bangladesh. Our responsible gaming tools empower you to stay in control of your play at all times.
Gaming Should Always Be Entertainment
At dbok, we believe that online gaming — whether cricket betting, live casino, slots, or color prediction — should be a fun and recreational activity, not a source of financial stress or personal harm. The vast majority of our players in Dhaka, Chittagong, Sylhet, and across Bangladesh enjoy dbok as a leisure activity within their means.
We understand that for a small number of people, gambling can become problematic. That is why dbok has built a suite of responsible gaming tools directly into your account, and why our support team is available to assist any player who needs guidance. Responsible gaming is not an afterthought at dbok — it is a core part of how we operate.
Your Responsible Gaming Tools
dbok provides the following account management tools to help you stay in control of your gaming activity. Access these settings at any time through your dbok account or by contacting support.
Recognising Problem Gambling
Problem gambling can affect anyone, regardless of income, background, or experience. The signs are not always obvious, and many people find it difficult to acknowledge that their gambling has become harmful. dbok encourages all players to be honest with themselves about how gambling fits into their life.
- Spending more money on gambling than you planned or can afford, or borrowing money specifically to fund gambling.
- Chasing losses — continuing to bet in order to recover money you have already lost rather than accepting the loss and stopping.
- Feeling irritable, anxious, or restless when you are not gambling, or when you try to reduce or stop gambling.
- Gambling to escape problems, relieve stress, or cope with negative emotions such as depression, loneliness, or anxiety.
- Lying to family members, friends, or employers about the amount of time or money spent on gambling.
- Neglecting work, education, family responsibilities, or personal health because of time or money spent on gambling.
- Feeling unable to stop gambling even when you want to, or feeling that gambling has taken over an important part of your life.
If several of these signs apply to you, please contact the dbok support team right away. Our team is trained to listen without judgment and to help you access the right tools and support for your situation. You are not alone.
Self-Exclusion — Taking a Break From dbok
Self-exclusion is a formal commitment to stop gambling on dbok for a set period or permanently. When you self-exclude, your dbok account is immediately suspended — you will not be able to log in, place bets, or make deposits for the duration of the exclusion period. Any pending withdrawals at the time of exclusion will be processed normally.
To request self-exclusion from dbok, contact our support team at [email protected] with your account details and your preferred exclusion period (for example, 1 month, 3 months, 6 months, 1 year, or permanent). dbok will process your self-exclusion request within 24 hours of receiving it. Once a self-exclusion is active, it cannot be cancelled before the exclusion period ends — this is by design, to protect you.
Tips for Safer, More Enjoyable Play
Whether you are a regular dbok player or just getting started, these practical habits will help you keep gaming in its rightful place — as entertainment, not a financial strategy.
- Set a strict budget before you start playing and treat it as spent entertainment money — never chase losses to get it back.
- Use dbok's deposit limit tool to restrict how much you can add to your account each day, week, or month so your spending stays predictable.
- Take regular breaks during gaming sessions. Step away for a few minutes between games and set a session time limit in your account settings.
- Never gamble under the influence of alcohol or when you are emotionally distressed, as decision-making is impaired in both states.
- Keep gambling in balance with other leisure activities. Make sure cricket betting or casino gaming does not crowd out time with family, friends, exercise, or other hobbies.
- If you find yourself thinking about gambling when you are away from the platform, or planning your next session during work or family time, take it as an early signal to review your habits.
Protecting Young People
dbok is strictly an adults-only platform for players aged 21 and above. Age verification is required during account registration and may be requested again at any time. We take our obligation to prevent underage gambling extremely seriously.
If your household includes children or teenagers, we strongly recommend using parental control or device filtering software to prevent them from accessing dbok or any other online gaming platform. dbok cooperates fully with any verified report of underage access, immediately suspending the account and reversing any transactions.
Get Help — You Are Not Alone
If you are concerned about your own gambling or someone else's, dbok's support team is here to help. There is no judgment — reaching out for support is always the right move. Below are the main ways to get help.
Email the dbok responsible gaming team to request a deposit limit, time-out, or self-exclusion. Include your registered username and preferred restriction in your message. We respond to all responsible gaming requests within 24 hours.
✉️ [email protected]A cooling-off period (also called a time-out) lets you pause your dbok account for a short period — between 24 hours and 6 weeks — without permanently closing your account. During the time-out, you cannot log in or place any bets. Contact [email protected] to activate a time-out on your account right away.
You can request a full summary of your betting history, deposits, withdrawals, and session times from the dbok support team at any time. Reviewing your activity is a healthy habit — it keeps you informed and helps you spot patterns before they become problems. Simply email [email protected] with your account details and we will send you your activity report.
Ready to Play? Keep It Fun.
Explore dbok's full range of games and sports betting responsibly. Visit our FAQ for answers to common account questions, or learn more about who we are.